About MCA
MCA has a three tier organizational set-up:

• Headquarters at New Delhi
• Regional Directors (RD) at Mumbai, Kolkata, Chennai and Noida
• Registrar of Companies (RoC) in States and Union Territories

MCA Headquarters handles cases that require approval of the GoI for citizen related functions. RD supervises the functioning of RoCs and handles the matters delegated by GoI while the RoC offices handle the bulk of citizen facing functions.

The Official Liquidators (OL) attached to various High Courts functioning in the country are also under the overall administrative control of the MCA. Its headquarters at Delhi also includes two Directors of Inspection and Investigation and Director of Research and Statistics.

MCA21 Program
Ministry of Company Affairs (MCA), Government of India (GoI) has initiated MCA21 program, for easy and secure access to MCA services in a manner that best suits the businesses and citizens.

The program goals have been set as follows keeping in mind stakeholders' needs:

• Business enabled to register a company and file statutory documents quickly and easily
• Public to get easy access to relevant records and effective grievances redressal
• Professionals to be able to offer efficient services to their client companies
• Financial Institutions to easily find charges registration and verification
• Employees to ensure proactive and effective compliance of relevant laws and corporate governance

MCA21 is envisioned to provide anytime and anywhere services to businesses. It is a pioneering program being the first mission mode egovernance project being undertaken in the country. This program builds on the GoI vision to introduce a Service Oriented Approach in the design and delivery of Government services, establish a healthy business ecosystem and make the country globally competitive.

Program Scope
MCA21 program will provide for anytime anywhere electronic services with speed and certainty to all the stakeholders. It will include:

• Design and development of application system
• Setting up of IT infrastructure
• Setting up the Digital Signature/PKI delivery mechanisms and associated security requirements
• Setting up of Physical Front Offices (PFOs)
• Setting up of temporary FOs for the peak periods to meet with the requirements and subsequent shutdown of temporary FOs at the end of such peak periods
• Migrating legacy data and digitization of paper documents to the new system
• Providing MCA services to all MCA21 stakeholders in accordance with the Service Oriented Approach
• Providing user training at all levels and all offices (Front and Back Offices)

The MCA21 is designed to automate processes related to the proactive enforcement and compliance of the legal requirements under the Companies Act, 1956. However, it does not include processes related to OL.

Key Benefits
MCA21 seeks to fulfill the requirements of the various stakeholders. The key benefits of MCA21 project are The back office process relates to:

• Expeditious incorporation of companies
• Simplified and ease of convenience in filing of Forms/ Returns
• Better compliance management
• Total transparency through e-Governance
• Customer centric approach
• Increased usage of professional certificate for ensuring authenticity and reliability of the Forms / Returns
• Building up a centralised database repository of corporate operating
• Enhanced service level fulfillment
• Inspection of public documents of companies anytime from anywhere
• Registration as well as verification of charges anytime from anywhere
• Timely redressal of investor grievances
• Availability of more time for MCA employees for monitoring and supervision